Surge9 – Microlearning 8.29

Organizations allocate significant resources towards formal training initiatives, but a pressing question remains: what transpires once the formal training completes? As the forgetting curve sets in, the challenge lies in ensuring that employees effectively transfer their newly acquired knowledge into their daily tasks.

Surge9 emerges as a noteworthy solution, offering a microlearning and training reinforcement platform that provides ongoing, just-in-time support crucial for enhancing learning retention and performance. It seamlessly integrates into various learning formats, whether utilized before, during, or after instructor-led training (ILT) and web-based training (WBT) courses, effectively bridging the learning-doing gap and maximizing the return on prior investments in course development and learning management systems (LMS).

Powered by advanced artificial intelligence, Surge9's design draws from extensive scientific research in cognitive psychology and over 15 years of diligent study on effective knowledge transfer. The result is a platform outfitted with key features that enhance learning experiences:

• Full Microlearning Platform: Surge9 transforms traditional course-centric training programs into engaging employee-led microlearning campaigns. It simplifies bulky training materials into concise, digestible content that employees can access on mobile devices anytime and anywhere, thanks to a user-friendly, performance-focused design.
• Effective Training Reinforcement: A daily practice of just five minutes can enhance long-term retention rates by over 30%. Surge9 tracks retention levels for each employee and delivers personalized retrieval practices designed to combat forgetting and ensure durable learning.
• Intelligent Retrieval Practice Engine: The platform dynamically curates retrieval practices based on the assessments of individual mastery levels, efficiently addressing competency gaps across knowledge areas.
• Optimum Reinforcement Schedule: Employees receive timely mobile notifications prompting them to engage in practice sessions. Each microlearning program comes with tailored reinforcement schedules for retrieval practices and smart tips, allowing learners to customize their experiences according to personal preferences.
• Gamified Experience: With built-in challenges and gamification elements, Surge9 enhances the appeal of microlearning and training reinforcement programs. Employees can track their achievements and compete individually or collaboratively.
• Smart Tips: Daily tips provided to employees target unique competency gaps and performance needs, facilitating continuous improvement.
• Flashcards: Learners can utilize this effective tool to reinforce challenging concepts and address competency gaps, with options for audio and video content integration.
• Fully Native: Built on a mobile-first architecture, Surge9 ensures rapid response times, complete offline functionality, and comprehensive support for touch gestures.

This multifaceted approach positions Surge9 as a promising asset for organizations seeking to enhance training efficacy and improve knowledge retention among employees.